Amazon’s grip on the U.S. economy has perhaps never been greater than now. In 2020, the online retail giant capitalized on the massive uptick in demand for online shopping—seeing its sales skyrocket by 39 percent. Meanwhile, CEO Jeff Bezos is now worth $200 billion.
ut all of this growth has a dark side. A new report released Tuesday by the Strategic Organizing Center, a coalition of some of the country’s biggest labor unions, whose findings were confirmed in a separate analysis by the Washington Post, indicates that Amazon’s obsession with efficiency and customer satisfaction has come at a steep cost to the workers who fulfill and deliver orders to Amazon customers: rampant and severe workplace injuries.