It’s been a year since Brian Niccol took the top job at Starbucks and promised change after years of bitter fighting with the company’s burgeoning union.
A survey conducted by Starbucks Workers United and the Strategic Organizing Center of 737 Starbucks workers found 91% reported understaffing at their stores in the past three months, and 93% said the policy changes under Niccol either had no impact or worsened the customer experience.
Read the full article at The Guardian.
News